May 2012 – Basha Blog

The Document Butler – The Meaning of Document Management

May 28, 2015May 24, 2012 by Seth Rowland

The “Value-Add” in Document Management goes well beyond storage and backup. Steve Best, in an article in Law Practice Today (“Document Management: Finding it in the Cloud“) captures the essence of what distinguishes a document management system from mere cloud storage when he uses the term, “The Document Butler”.

I can picture The Butler scurrying around to make sure everything is in its proper place. I can envision the document appearing by “automagically” as my fingers reach for it, courtesy of my butler. It is always the RIGHT document that I need at the exact moment I reach for it. And more importantly, when I am finished with the document, it automagically gets filed in the right place where others can find it.

So what is this Butler worth to you? Is it worth $38/month to have him (or her) at your beck and call 24 hours a day? That rate is equivalent to 1/10 of an hour of an attorney’s time a month or 1/3 of an hour of a paralegal’s time. Just on document search and retrieval, many multiples of that amount are wasted each month.

The New Basha Systems Support

May 28, 2015May 21, 2012 by Seth Rowland

Basha Systems uses a variety of tools to support its clients. We have standardized on the GoTo … suite of products. This includes GoToAssist for remote support, GoToMeetings for client sessions, and GoToWebinar for training. We also use GoToMeeting to remotely access our own internal computers and those of select clients who are not setup for unattended support with GoToAssist.

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We have recently restructured our website navigation to make it easier for you to get the prompt and thorough support our clients have come to expect of Basha Systems. This includes a big SUPPORT button on the top of every page. Be sure to call us first to ask for your “Support Key”; in moments we will be on your desktop, inside your computer, giving you the guidance you need.

TheFormTool Pro 2.0 – Document Assembly Lite

May 28, 2015May 17, 2012 by Seth Rowland

Matthew Berg recently reviewed TheFormTool Pro in the BigLaw newsletter distributed by TechnoLawyer. Having read the review and the videos of TheFormTool website, I applaud some the technology used by the developers of FormToolPro. It seems to make the “simple things” easy, and gives you somewhat more functionality than Merge Fields. The support for conditional fields and live variable edits is more than what you would expect from a cheap utility. It may be adequate for some of your needs; but not for all of your automation needs.

Don’t be deceived. Document assembly tools like HotDocs, XpressDox, DealBuilder and Exari offer a wealth more features. Handling of REPEATS or COLLECTIONS; seamless integration with databases, and support for nested levels of conditional logic are assumed in these systems. Check out the tool of course, but you will soon want to take automation to the next level of efficiency.

TotalAttorneys – Cloud Based Practice Management for $1

May 28, 2015May 16, 2012 by Seth Rowland

Total Attorneys advertised practice management in the cloud for $1/month per user. I recently came across Josh Campman’s review (Choosing Practice Management Software Part 1.5 of 2) and checked out their website (TotalAttorneys.com). I have not had a chance to review the offering, but plan to in the future. For now though, I wish to note that price-points are not what they seem.

How Stupid Companies Treat Customers

May 28, 2015May 11, 2012 by Seth Rowland

Every once in a while you come across an interesting tech article that gets to the HEART of what distinguishes successful well-run companies from their competition. Often, what is said is common sense, but put in a particularly pithy manner. In the Baseline.com article How Stupid Companies Treat Customers, Dennis McCafferty makes a few key points that are often forgotten.

XpressDox Integration With Salesforce

November 13, 2016May 3, 2012 by Seth Rowland

Previously, I have written about XpressDox integration with Salesforce.com and Advologix from a technical side, how from Microsoft Word you can access your template library, launch a template, and pull data from a Salesforce.com based practice management system. Such approach is very powerful and cost effective. But it also requires you to have Microsoft Word installed with an XpressDox plugin.

This post, however, focuses on implementation of a completely cloud-based assembly engine integrated into Salesforce.com. A prototype has been tested and implemented on a client site; however the tool is not yet ready for public distribution. In this system, a simple button would be added to the Matter object (or any object) in Salesforce.