Wisdom can come from anywhere if you are open to it. For me, wisdom came from a trip to the Waffle House on Airline Drive in New Orleans. We have just returned from a mini-vacation in New Orleans, with the family. Yes, we took the “family” to New Orleans … probably should have left them behind (Bourbon Street isn’t exactly kid-friendly). And so we found ourselves driving to the airport on Easter Sunday … and nothing was open but the Waffle House. And so, we found ourselves drinking french roast and downing a double hash-browns with cheese and tops, with grits and chocolate pecan waffles.
The wisdom did not come from the carbs in the waffles or the cholesterol in the grits and hash-browns. It came from the friendly waitress with a large arm tattoo. Around this woman’s biceps these words appeared: “Life is not a struggle. It’s a wiggle.” And so we thought about this. In our business, people present us problems; they are often exasperated. To them, computers are a constant struggle, a battle. To us they come, for answers. We listen to their complaints. We connect and take a look around. We make a few tweaks here and there; the computer equivalent of a “wiggle”. And soon the problems go away. The computer returns to what it was before; a useful tool that does its jobs and allows you to return to do your job. And so, we continue to wiggle our way through life, happier and more productive.