HotDocs, DealBuilder and GhostFill all work with RTF Templates. On occasion, a template may include an image for a watermark, a logo, or some other purpose. Thanks to an ingenious feature of Word, when you some a document to rich-text format (RTF) the images are converted to a useless, but huge windows metafile. This ensures compatability with ANCIENT word processors, but does nothing for you. In fact, a simple company logo can expand the size of a short letter from 20K, to 1,200K (or 1.2 MB). And that is before you start adding text. The solution is a simple change in the registry for WORD on each machine.