<?xml version="1.0" encoding="utf-8"?>
<feed version="0.3"
    xmlns="http://purl.org/atom/ns#"
    xmlns:dc="http://purl.org/dc/elements/1.1/"
    xml:lang="en">

    <title>Document Assembly (and Case Management)</title>
    <link rel="alternate" type="text/html" href="http://bashasys.info/index.php" />
    <tagline>Document Assembly (and Case Management) Blog is sponsored by Basha Systems LLC</tagline>
    <modified>2010-07-23T20:42:12-05:00</modified>
    <generator url="http://www.pmachine.com/" version="1.6.3">ExpressionEngine</generator>
    <copyright>Copyright (c) 2010, Seth</copyright>


    <entry>
      <title>Living with the Dragon; Talking back to your computer Day 3</title>
      <link rel="alternate" type="text/html" href="http://bashasys.info/index.php/weblog/living_with_the_dragon_talking_back_to_your_computer_day_3/" /> 
      <id>tag:bashasys.info,2010:index.php/1.205</id>
      <issued>2010-07-23T19:36:00-05:00</issued>
      <modified>2010-07-23T20:42:12-05:00</modified>
      <summary>Honesty by Computer.&amp;nbsp; There is one aspect of Dragon NaturallySpeaking that might end up being quite beloved by executive management types.&amp;nbsp; Having to speak out loud into a computer tends to cut down on non&#45;work Internet surfing!&amp;nbsp; There are few employees who would have the guts to say out loud &#8220;Seach web for beach houses available in June 2010&#8221;.</summary>
      <created>2010-07-23T19:36:00-05:00</created>
		<author>
		  <name>Seth</name>
		  <email>sgr@bashasys.com</email>
		  <url>http://www.bashasys.com</url>		</author>
      <dc:subject>Soapbox</dc:subject>
      <content type="text/html" mode="escaped" xml:lang="en-US"><![CDATA[<p>This might be just one of the vaunted productivity gains touted by Dragon NaturallySpeaking.
</p>
<p>
Non-standard windows, such as Time Matters, seem to work best with a combination of spoken commands and mouse positioning.&nbsp; I noticed that Dragon NaturallySpeaking tends to favor commands that are actual word commands.&nbsp; By this, I don&#8217;t mean Microsoft word commands per se, but commands such as &#8220;File, save and close&#8221;.&nbsp; It does less well with picture icons or long, nonstandard, picklists.&nbsp; This may be a matter of training-my training Dragon, I mean.&nbsp; I was quite excited, however, when I successfully created a step-by-step command that allowed me to create a bill slip from an event record in Time Mattters.&nbsp; Still, it required that I highlight the actual event to to create the bill slip.
</p>
<p>
I&#8217;ve found so far  that the Step-by-Step keystroke commands work the best in Time Matters.&nbsp; I&#8217;ve managed to create some useful new record commands and saving commands. The &#8220;Give Me Help&#8221; command is a G_dsend - the index is very easy to work with.
</p>]]></content>
    </entry>

    <entry>
      <title>Ease of Use&#8212;Not a Good Thing?</title>
      <link rel="alternate" type="text/html" href="http://bashasys.info/index.php/weblog/ease_of_use_not_a_good_thing/" /> 
      <id>tag:bashasys.info,2010:index.php/1.203</id>
      <issued>2010-07-23T04:32:05-05:00</issued>
      <modified>2010-07-23T05:50:26-05:00</modified>
      <summary>John Heckman in his recent blog post, When Is Ease of Use Counterproductive? raised an interesting issue and one I have struggled with in designing advanced interview systems for document automation.&amp;nbsp; He posits that making something too easy encourages foolish and stupid behavior.&amp;nbsp; There is a balance between &#8220;constraints on behavior&#8221; and making something too simple.</summary>
      <created>2010-07-23T04:32:05-05:00</created>
		<author>
		  <name>Seth</name>
		  <email>sgr@bashasys.com</email>
		  <url>http://www.bashasys.com</url>		</author>
      <dc:subject>Case Management, Soapbox</dc:subject>
      <content type="text/html" mode="escaped" xml:lang="en-US"><![CDATA[<p>John was likely thinking of practice management systems that strive to use wizards to paper over the complexity of their systems.&nbsp; As a person who routinely turns off the wizard, I can see his point.&nbsp; If you don&#8217;t ever confront the data entry form, you will not know enough about the structure of the system to be able to properly work with the data you have entered.&nbsp; I can appreciate a well designed wizard, but too often the wizard makers make assumptions that simply don&#8217;t apply to you.&nbsp; And unless the user is exposed to the non-wizard approach, they will often be unable to get the result they desire from the software.&nbsp; Extensive wizards can in fact cripple good software.&nbsp; It is not that they break the software.&nbsp; Rather, it is that they obscure the functionality of the software.&nbsp; 
</p>
<p>
In building document assembly interviews, I am constrained to balance simplicity of design with the complexity of reality.&nbsp; Make an estate planning system TOO SIMPLE, and the templates it produces will only be functional 80% of the time, requiring constant vigilance and tweaks of the final Word document.&nbsp; Make it too complex and the user will not know how to answer particular questions that appear unfamiliar out of the context of the documents they used to edit manually. The solution that I have come up with is a balancing act.&nbsp; Rather than push the complexity under the rug with a wizard, I script the dialogs with an &#8220;advanced&#8221; option that allows you to expose more complex questions in a particular area.&nbsp; Questions are carefully grouped under headers.&nbsp; There is help text both associated with the variables and on the dialog.&nbsp; With document assembly tools I can also add constraints that prevent bad data from being enter, such as an &#8220;division of assets&#8221; that might exceed 100%.&nbsp; 
</p>]]></content>
    </entry>

    <entry>
      <title>Life with the Dragon: Day Two &#45; Talking Back To Your Computer</title>
      <link rel="alternate" type="text/html" href="http://bashasys.info/index.php/weblog/life_with_the_dragon_day_two_talking_back_to_your_computer/" /> 
      <id>tag:bashasys.info,2010:index.php/1.202</id>
      <issued>2010-07-20T22:23:00-05:00</issued>
      <modified>2010-07-20T23:26:47-05:00</modified>
      <summary>Working with Dragon NaturallySpeaking reminds me very much of one of those old movies in which you see an executive dictating to a secretary. I am now gaining a good deal respect for both executive and secretary.&amp;nbsp;</summary>
      <created>2010-07-20T22:23:00-05:00</created>
		<author>
		  <name>Seth</name>
		  <email>sgr@bashasys.com</email>
		  <url>http://www.bashasys.com</url>		</author>
      <dc:subject>Soapbox</dc:subject>
      <content type="text/html" mode="escaped" xml:lang="en-US"><![CDATA[<p>The dictating executive had to be clear and concise and the secretary had to be able to understand him (face it, it usually was a him), even when he was not.&nbsp; Without a doubt, the program that Dragon NaturallySpeaking seems to work with most easily is Microsoft Word.&nbsp; This makes perfect sense as it is a dictation program.&nbsp; You do, however, come to realize, that you must slow down your speech and speak to the program as clearly as you would to a recalcitrant 4 year old.&nbsp; Like the 4-year-old, Dragon learns a little more every time you speak to it as long as you speak to it in an measured and even tone.&nbsp; 
</p>
<p>
Sometimes, Dragon NaturallySpeaking will mistake words for commands.&nbsp; For instance, when I used the word &#8220;tone&#8221;, Dragon read this as &#8220;Home&#8221; and proceeded to fly up to the &#8220;Home&#8221; key, ready to click.&nbsp; There are a few ways that I have noted that will allow you to avoid this issue.&nbsp; When you dictate a word that is read incorrectly more than once, you can use the &#8220;spell that&#8221; function to &#8220;train&#8221; your computer to understand the way you intone a particular word.&nbsp; If you mean to use a command, you can hold down the control (CTRL) key and Dragon NaturallySpeaking will understand that you do not intend to dictate that as a word.&nbsp; I have noticed that speaking in phrases of 3 words together with a pause after each tends to minimize the errors..&nbsp; The best way, although probably not the easiest or fastest way, is to create user commands that will give you different ways of asking for common commands such as end of line or inserting a commonly used address.
</p>
]]></content>
    </entry>

    <entry>
      <title>Life with the Dragon: Day one&#45;talking to your computer</title>
      <link rel="alternate" type="text/html" href="http://bashasys.info/index.php/weblog/life_with_the_dragon_day_one_talking_to_your_computer/" /> 
      <id>tag:bashasys.info,2010:index.php/1.201</id>
      <issued>2010-07-20T04:04:00-05:00</issued>
      <modified>2010-07-20T06:02:22-05:00</modified>
      <summary>Can Dragon Naturally Speaking enable you to throw away your keyboard and control your computer with just your voice?&amp;nbsp; Basha consultant, Rose Rowland, a newly certified Dragon Naturally Speaking reseller, tries a week without her keyboard to see how far the limits of spoken technology can go.</summary>
      <created>2010-07-20T04:04:00-05:00</created>
		<author>
		  <name>Seth</name>
		  <email>sgr@bashasys.com</email>
		  <url>http://www.bashasys.com</url>		</author>
      <dc:subject>Soapbox</dc:subject>
      <content type="text/html" mode="escaped" xml:lang="en-US"><![CDATA[<p>I have been typing for a VERY long time.&nbsp; Just to give you a sense of how long, when I first took typing in high school, we all worked on manual typewriters and only the very best were allowed a shot at the fancy new electric IBM Selectrics.&nbsp; Now you can go play a guessing game about my age (no, not THAT old!).
<br />
Therefore, entering the world of computers and keyboards was no great challenge to me.&nbsp; I have never, however, up until this point had the wizard-like option of talking to my computer and having it do what I tell it to do.&nbsp; So, Harry Potter fan that I am, I was eager to try Dragon NaturallySpeaking.
</p>
<p>
Having passed my exam, I decided to spend a week with the Dragon.
</p>
<p>
On Monday, I started. First impressions.&nbsp; Much like wizarding skills, working with Dragon is exceptionally cool but mastering it does require a degree of patience.&nbsp; Not because the program is difficult to learn-far from it.&nbsp; It is one of the most easy to master out-of-the-box products I have seen recently,  The difficulty stems more from the wizard than the wand.&nbsp; However, if you can stick with it, I am assured that it can speed up your work considerably.&nbsp; I can already tell that my searches, whether on the Web or in my computer are considerably faster using Dragon Soft.&nbsp; Check back tomorrow for my further adventures talking back to my computer.
</p>]]></content>
    </entry>

    <entry>
      <title>Future Automation and The Virtual Lawyer</title>
      <link rel="alternate" type="text/html" href="http://bashasys.info/index.php/weblog/future_automation_and_the_virtual_lawyer/" /> 
      <id>tag:bashasys.info,2010:index.php/1.200</id>
      <issued>2010-06-27T05:03:01-05:00</issued>
      <modified>2010-06-27T06:15:02-05:00</modified>
      <summary>Some have asked why I don&#8217;t enable comments for this blog.&amp;nbsp; The answer is two fold. First, moderating and filtering the &#8220;spam&#8221; wasn&#8217;t worth the benefit.&amp;nbsp; The second reason is that there are better and more effective forums for these discussions.&amp;nbsp; They include &#8220;The Virtual Lawyer&#8221; group on LinkedIn.com and my new group &#8220;Future Automation (Documents, Data and the Cloud)&#8221; also on LinkedIn.&amp;nbsp; I am also managing a group for HotDocs Wizards, Amicus Attorney Wizards, and &#8220;The Time Matters Connection&#8221;.&amp;nbsp; So if you find anything I write provocative enough to comment on, I hope you go to one of those groups and have your say.</summary>
      <created>2010-06-27T05:03:01-05:00</created>
		<author>
		  <name>Seth</name>
		  <email>sgr@bashasys.com</email>
		  <url>http://www.bashasys.com</url>		</author>
      <dc:subject>Soapbox</dc:subject>
      <content type="text/html" mode="escaped" xml:lang="en-US"><![CDATA[<p>Future Automation represents an attempt to bring together the thinkers and developers who are shaping the future of document assembly and legal practice management.&nbsp; It&#8217;s goal is to be forward thinking and positive; to celebrate what is good; and to occasionally point out what is not yet good enough.&nbsp; Future Automation recognizes that much of software is still &#8220;too hard&#8221; for people to grasp.&nbsp; Much of that difficulty has been in the hardware and management of networks.&nbsp; In this &#8220;Wild Wild West&#8221; with malicious attacks, trojans and virus, just running a server can be an act of faith, or a very expensive proposition.&nbsp; So much energy has been directed to &#8220;protecting&#8221; and &#8220;defending&#8221; that many have forgot that computers are about &#8220;doing&#8221; and planning, and structuring data for quick retrieval, and integrating data for &#8220;document assembly&#8221; and other forms of automation.
</p>]]></content>
    </entry>

    <entry>
      <title>Upon Returning from Banff</title>
      <link rel="alternate" type="text/html" href="http://bashasys.info/index.php/weblog/upon_returning_from_banff/" /> 
      <id>tag:bashasys.info,2010:index.php/1.199</id>
      <issued>2010-04-27T03:18:01-05:00</issued>
      <modified>2010-04-27T04:50:41-05:00</modified>
      <summary>I have just returned from the Amicus 2010 Consultants conference in Banff.&amp;nbsp; They were kind enough to invite me to speak on document assembly to their consultants and to demonstrate how Amicus Attorney can support and facilitate complex document assembly workflow.&amp;nbsp; The setting, high in the Canadian Rockies, was nothing short of spectacular.&amp;nbsp; Some days were sunny and warm (I wore T&#45;shirt and shorts) and other days it snowed.&amp;nbsp; But what was real exciting was the transformation from Amicus Attorney from the &#8220;warm familiar&#8221; attorney practice management system that &#8220;anyone&#8221; can use into a powerful, fully customizable, extensible workflow powerhouse.</summary>
      <created>2010-04-27T03:18:01-05:00</created>
		<author>
		  <name>Seth</name>
		  <email>sgr@bashasys.com</email>
		  <url>http://www.bashasys.com</url>		</author>
      <dc:subject>Case Management, Document Assembly, Articles, HotDocs, Database Connection</dc:subject>
      <content type="text/html" mode="escaped" xml:lang="en-US"><![CDATA[<p><b>Workflow Possibilities</b>
<br />
I took several days to prepare for my session, evaluating just how far and how easily Amicus could be modified to support complex workflow.&nbsp; The answer was that &#8220;within constraints&#8221; there was no limit to how far it could be customized.&nbsp; Customization is permitted on Contacts and Files in the form of &#8220;Custom Pages&#8221;.&nbsp; Each custom page can be designed.&nbsp; All field types are supported.&nbsp; You can layout the prompts and the data entry boxes in any fashion you want.&nbsp; You can (and are recommended) to use the same fields across multiple file types.&nbsp; However, you can apply them in a different order, in a different grouping, and on different pages across multiple file types.&nbsp; You also have &#8220;custom records&#8221; which can be used on files and contacts, with no restriction on the number and type of custom records.
</p>
<p>
This is all done without substantially altering the familiar look and feel of Amicus.&nbsp; But in the process, it truly transforms the product.&nbsp; Gone are the limit of 50 custom fields for Files and 20 custom fields for contacts (assuming of course you are using Premium Edition).&nbsp; In preparation for the session I prepared 3 custom pages with a total of 100 custom fields of various types including dates, picklists, checkboxes, text, and memo fields.&nbsp; I also added custom pages for contacts on the file.&nbsp; And I created two new record types.&nbsp; It was all done rapidly.&nbsp; I was able to define the field names, the prompts, the size of the text boxes, the location on the page, and even use alignment fields to make everything &#8220;pretty&#8221;.&nbsp; I was also able to add text label boxes to provide further clarification.
</p>
<p>
<b>The fun begins</b>
<br />
This would have been enough, but the focus of my presentation was document assembly.&nbsp; Amicus lets you access all the fields, including custom fields, in both &#8220;merge templates&#8221; and through HotDocs.&nbsp; The merge template builder gives you access to the custom data on the file with fields grouped by file type.&nbsp; If you are &#8220;rigorous&#8221; on your field naming, your field lists can self organize by subject area.
</p>
<p>
As for HotDocs, Amicus takes full advantage of the HotDocs API.&nbsp; You can use a default &#8220;map file&#8221; which will automatically create a HotDocs component file will all the data on the file (with the exception of custom records at the present time).&nbsp; This include all matter data, including custom fields, all data on the &#8220;primary client&#8221; including custom fields, basic information on people on file (in a repeat) and special fields for data on events, tasks, notes, calls etc.&nbsp; It creates a CMP file and will generate the requisite answer file without any mapping required.&nbsp; That doesn&#8217;t prevent you from creating your own custom maps to an existing set of HotDocs templates.&nbsp; Nor does it prevent an advanced HotDocs developer from creating his or her own master component file and using an INSERT command to bring the interview into the template.&nbsp; 
</p>
<p>
Even more exciting is the ability made possible by SQL Server that ships with Premium Edition.&nbsp; You can create a database component in HotDocs and &#8220;query&#8221; the database for any data that is not coming over automatically.&nbsp; You can use the Short Filename in your query to go back and grab more related data. Or, you can build your own dynamic reporting system.
</p>]]></content>
    </entry>

    <entry>
      <title>Document Assembly &#45; The Contenders</title>
      <link rel="alternate" type="text/html" href="http://bashasys.info/index.php/weblog/document_assembly_the_contenders/" /> 
      <id>tag:bashasys.info,2010:index.php/1.197</id>
      <issued>2010-04-02T18:48:00-05:00</issued>
      <modified>2010-04-02T20:44:16-05:00</modified>
      <summary>When you think &#8220;document assembly&#8221; for law firms, who do you think of?&amp;nbsp; For many years, there has been a single answer, HotDocs.&amp;nbsp; This is not because of any great marketing effort by LexisNexis (the former owners of HotDocs). Rather, it was a combination of &#8220;automated forms&#8221; delivered by LexisNexis and a grass&#45;roots movement of lawyers and consultants building systems from the ground up with a &#8220;cheap&#8221; software tool.&amp;nbsp; It was word of mouth that caused the spread of HotDocs, one license at a time.&amp;nbsp; Now that HotDocs is &#8220;established&#8221;, who are the contenders.&amp;nbsp; I was given the following list of contenders: ActiveDocs, Business Integrity/Dealbuilder, Epoq/Rapidocs, Exari, Korbitec/GhostFill, Napersoft, Pathagoras, SoftPowerHouse/PowerReuse, Thunderhead, and Zumesoft.&amp;nbsp; It is interesting that despite my 15 years in the business, this list failed to include some interesting contender, but also included some contenders, I had never heard of.&amp;nbsp; So, who are these contenders?</summary>
      <created>2010-04-02T18:48:00-05:00</created>
		<author>
		  <name>Seth</name>
		  <email>sgr@bashasys.com</email>
		  <url>http://www.bashasys.com</url>		</author>
      <dc:subject>Collaboration, DealBuilder, Document Assembly, GhostFill, HotDocs</dc:subject>
      <content type="text/html" mode="escaped" xml:lang="en-US"><![CDATA[<p>The text below is drawn directly from the website of these vendors.
</p>
<h3><a href="http://www.keylogix.com/" title="ActiveDocs">ActiveDocs</a></h3><p>
<blockquote><p>ActiveDocs Opus facilitates the simple and effective creation of your essential business documents and the automation of a wide range of mission critical communications. A scalable, affordable, high-performance document production solution, ActiveDocs Opus enables you to quickly create accurate, professional documents that meet a variety of business needs. </p></blockquote>
<p>
</p><h3><a href="https://www.contractexpress.com/login.aspx?ReturnUrl=%2fDefault.aspx" title="Business Integrity / Dealbuilder">Business Integrity / Dealbuilder</a></h3><p>
<blockquote><p>Business Integrity launches ContractExpress.com, the world&#8217;s first premium document assembly product to be delivered exclusively as “software as a service,” requiring no set-up costs or infrastructure. ContractExpress.com builds on Business Integrity’s trusted DealBuilder technology, which is used by many of the world’s leading law firms and corporate legal departments. </p></blockquote>
<p>
</p><h3><a href="http://www.epoq.co.uk/ep/rapidocs.cfm" title="Epoq/ Rapidocs">Epoq/ Rapidocs</a></h3><p>
<blockquote><p>- Rapidly automates legal and business documents
<br />
- Creates dynamic and interactive interviews
<br />
- Delivers to end-users instantly in the browser
<br />
- Displays real time document changes live to the user
<br />
- Supports all popular web browsers
<br />
- Handles both text and PDF forms
<br />
- Offers &#8216;try before you buy&#8217; technology for your customers
<br />
</p></blockquote>
<h3><a href="http://www.exari.com/" title="Exari">Exari</a></h3><p>
<blockquote><p>Exari accelerates your contracts, reduces costs and risks, and streamlines authoring complex documents.&nbsp; .... With Exari, business people create their own legally pre-approved documents and agreements by completing a web-browser interview. It eliminates the need to wait for the legal department while still providing legal compliance and contract visibility. Exari saves time, lowers costs, improves document quality and minimizes risk. Exari contract creation and contract management solutions are used by leading companies to automate various document types including those used in sales, insurance, and banking.</p></blockquote>
<p>
</p><h3><a href="http://www.ghostfill.com/code/products.htm" title="Korbitec /Ghostfill">Korbitec /Ghostfill</a></h3><p>
<i>GhostFill is no longer offered directly for sale.&nbsp; However, GhostFill is embedded in several applications, including AIA Forms, DWTA, and Nebraska Probate System V.</i>
<br />
<blockquote><p>GhostFill is one of Korbitec&#8217;s flagship document assembly software engines, and has over the last decade been utilized in thousands of document-centric software solutions at law firms, banks, publishers and other institutions, world-wide. </p></blockquote>
<p>
</p><h3><a href="http://www.napersoft.com/" title="Napersoft">Napersoft</a></h3><p>
<blockquote><p>Napersoft CCM (Customer Communication Management) solutions streamline business processes for document creation, personalization, publishing, distribution and archiving. Quickly &amp; easily create complex real-time customer documents, including correspondence, letters, emails, notices, alerts and confirmations and distribute them via print, email or the Web.</p></blockquote>
<p>
</p><h3><a href="http://www.pathagoras.com/" title="Pathagoras">Pathagoras</a></h3><p>
<blockquote><p>Pathagoras™ is a multi-faceted document authoring tool. First and foremost, Pathagoras is a &#8216;Plain-text based&#8217; document automation system.&nbsp; In just two clicks, using your current collection of documents, Pathagoras can present a list of forms or clauses on a designated topic. From that list, you would select an appropriate form, group of forms, or a subset of clauses to be assembled One more click presents your selections, fully assembled, onto the editing screen for final processing.&nbsp; No complex or time consuming setups are required. You can create automated documents within 5 minutes of installation. You will begin cutting document produc-tion time immediately.</p></blockquote>
<p>
</p><h3><a href="http://www.softpowerhouse.com/" title="SoftPowerHouse/PowerReuse">SoftPowerHouse/PowerReuse</a></h3><p>
<blockquote><p>PowerReuse is a document assembly software designed for boosting productivity for professionals (lawyers, insurance agents, real estate agents, project managers, sales, marketers and consultants) in small and medium-sized companies. Taking advantage of its patent pending technology, it organizes related Word, Excel and PowerPoint files into projects for better accessibility, updates many documents at a time and pastes pieces of text from the created library by simple drag &amp; drop. The functions ensure accuracy and consistency of all your documents.</p></blockquote> 

<h3><a href="http://www.thunderhead.com/" title="Thunderhead">Thunderhead</a></h3><p>
<blockquote><p>[With the CorrespondNOW module] customer communications are as personal as they get with this module, which allows you to create individual ‘ad hoc’ communications quickly and simply. Streamline correspondence creation, allowing your customer service teams to respond more quickly and efficiently to customer inquiries while bringing new levels of control to the desktop.</p></blockquote>
<p>
</p><h3><a href="http://www.zumesoft.com/" title="Zumesoft">Zumesoft</a></h3><p>
<blockquote><p>WordFusion is an advanced web-based Document Assembly Platform.&nbsp; In very simple terms, WordFusion allows you to automate document templates, and then distribute them within your organisation or across the internet. WordFusion also provides work-flow management for the preparation, review, payment and finalisation of documents. This enables professionals from a number of disciplines to effectively collaborate on the production of a document. In essence, WordFusion is a project management tool, to connect you with your clients and other professional partners, to efficiently collaborate on the production of sophisticated and high-value documents.</p></blockquote>]]></content>
    </entry>

    <entry>
      <title>Merge Templates and Clause Libraries</title>
      <link rel="alternate" type="text/html" href="http://bashasys.info/index.php/weblog/merge_templates_and_clause_libraries/" /> 
      <id>tag:bashasys.info,2010:index.php/1.195</id>
      <issued>2010-03-17T18:38:00-05:00</issued>
      <modified>2010-03-17T20:13:10-05:00</modified>
      <summary>Early Days of Automobiles

In the early days of the auto industry, a team of mechanics would put together a car in a week.&amp;nbsp; This was no mean feat of engineering.&amp;nbsp; In many cases, the car would have &#8220;custom parts&#8221;.&amp;nbsp; There would be &#8220;user&#8221; preferences.&amp;nbsp; And there was the inevitable unintended variation.&amp;nbsp; To achieve efficiencies (and thereby profits which was the ultimate goal), the engineers would create a template (a master design) with instructions to be &#8220;manually&#8221; completed by the engineers.&amp;nbsp; Further efficiencies were achieved by laying out he workspace; adding labeled shelves with all the key auto parts.&amp;nbsp; Some items were &#8220;pre&#45;assembled&#8221; or partially assembled, leaving a few remaining steps that could be used for customization.&amp;nbsp; Nevertheless, it required a team of skilled engineers to put together a car.&amp;nbsp; Quality control was a matter of &#8220;experience&#8221; and not something that could be measured.&amp;nbsp; Each car had a unique character.&amp;nbsp; And of course, cars were expensive; in fact, too expensive for most people to afford.</summary>
      <created>2010-03-17T18:38:00-05:00</created>
		<author>
		  <name>Seth</name>
		  <email>sgr@bashasys.com</email>
		  <url>http://www.bashasys.com</url>		</author>
      <dc:subject>DealBuilder, Document Assembly, Articles, GhostFill, HotDocs, Soapbox</dc:subject>
      <content type="text/html" mode="escaped" xml:lang="en-US"><![CDATA[<p><b>Early Days of Document Assembly</b>
<br />
In many ways, the early days of automobiles resembled most law firm&#8217;s view of document automation.&nbsp; The more &#8220;efficient&#8221; firms have recognized that Word or WordPerfect templates can make them more productive.&nbsp; These &#8220;templates&#8221; are partially constructed documents that contain the bare bones of the ultimate legal instruments that are the stock and trade of lawyers.&nbsp; More advanced firms have added &#8220;merge fields&#8221; to these documents allowing some user input at the assembly phase.&nbsp; The user can &#8220;fill in&#8221; the blanks with prompts.&nbsp; Some have &#8220;organized&#8221; the shelving in the the assembly room, by grouping clauses into clause libraries.&nbsp; A skilled practitioner then reviews the clauses and selects the one the he or she feels fits the bill.&nbsp; Some will fit; others won&#8217;t.&nbsp; And the skilled practitioner then adjusts the part to make the proper fit.
</p>
<p>
In many cases, each attorney has his or her own assembly space.&nbsp; Each attorney or paralegal organizes his space differently, populating it with different parts.&nbsp; The actual organization is generally understood only by the individual. The implication is that the individual can be more efficient, but the individual is not easily replaced. And moreover, the individual cannot dramatically improve his productivity.&nbsp; Gains in productivity are &#8220;incremental&#8221; as opposed to arithmetic or exponential.&nbsp; These &#8220;workspaces&#8221; are often confined to the users &#8220;computer profile&#8221; which stores their favorite documents.
</p>
<p>
To help lawyers in these efforts, there are features of Microsoft Word and WordPerfect.&nbsp; There are some add-on tools that amounts to clause libraries with fill-in fields.&nbsp; These adhoc tools enable the skilled practitioner to be more efficient; but also entail a great deal of technical learning to accomplish for fairly limited productivity gains.&nbsp; This piecemeal approach to document production is doomed to limited gains. Such programs as Pathagoras, Microsystems D3, Ixio qShift, ThinkDocs, ClauseBank all embodied this approach.&nbsp;
</p>]]></content>
    </entry>

    <entry>
      <title>Flat World &#8230; Big Cloud</title>
      <link rel="alternate" type="text/html" href="http://bashasys.info/index.php/weblog/flat_world_big_cloud/" /> 
      <id>tag:bashasys.info,2010:index.php/1.193</id>
      <issued>2010-03-16T02:24:01-05:00</issued>
      <modified>2010-03-16T03:35:00-05:00</modified>
      <summary>Last week, I received a call from London.&amp;nbsp; An American lawyer, based in London, with clientele in Florida was setting up a firm &#8220;in the cloud&#8221;.&amp;nbsp; He was planning to use a Salesforce.com application for lawyers calls AdvologixPM and an accounting service called Xero.com.&amp;nbsp; After some research, we discovered there was integration between Force.com and Xero, an accounting software package offered as a SaaS model (monthly fee) and hosted out of New Zealand.&amp;nbsp; After speaking to an accountant in Ackland, New Zealand, we were able to advise the client.&amp;nbsp; What makes it interesting in the &#8220;multinational&#8221; nature of this engagement made possible by &#8220;The Cloud&#8221; and requiring &#8220;no software installation&#8221;, but rather the engagement of &#8220;services.&#8221;</summary>
      <created>2010-03-16T02:24:01-05:00</created>
		<author>
		  <name>Seth</name>
		  <email>sgr@bashasys.com</email>
		  <url>http://www.bashasys.com</url>		</author>
      <dc:subject>Case Management, Collaboration</dc:subject>
      <content type="text/html" mode="escaped" xml:lang="en-US"><![CDATA[<p>Here was a lawyer in London, contacting a consultant in New York, to assemble a practice management suite with &#8220;case data&#8221; hosted in the U.S. on Salesforce.com and &#8220;accounting data&#8221; hosting in New Zealand, to service clients in Florida and England.
</p>]]></content>
    </entry>

    <entry>
      <title>Wordle Revisited</title>
      <link rel="alternate" type="text/html" href="http://bashasys.info/index.php/weblog/wordle_revisited/" /> 
      <id>tag:bashasys.info,2010:index.php/1.192</id>
      <issued>2010-03-12T22:18:00-05:00</issued>
      <modified>2010-03-12T23:25:30-05:00</modified>
      <summary>Apparently my experiment with Wordle did not change the results for HotDocs, XpressDocs, GhostFill, Time Matters, Amicus Attorney, and AdvologixPM. Perhaps, if I reorder the phrases HotDocs, XpressDocs, GhostFill, Time Matters, Amicus Attorney, and AdvologixPM so that they are alphabetical:&amp;nbsp; AdvologixPM, Amicus Attorney, DealBuilder, GhostFill, HotDocs, HoudiniESQ, Time Matters, XpressDocs.&amp;nbsp; Maybe if they are reverse alphabetical:&amp;nbsp; XpressDocs, Time Matters, HoudiniESQ, HotDocs, GhostFill, DealBuilder, Amicus Attorney, AdvologixPM, it will push me over. Alternatively, I can try them by word length:&amp;nbsp; Amicus Attorney,  Time Matters,  AdvologixPM, HoudiniESQ,  GhostFill and HotDocs.&amp;nbsp;</summary>
      <created>2010-03-12T22:18:00-05:00</created>
		<author>
		  <name>Seth</name>
		  <email>sgr@bashasys.com</email>
		  <url>http://www.bashasys.com</url>		</author>
      <dc:subject>Document Assembly, GhostFill, HotDocs, Time Matters</dc:subject>
      <content type="text/html" mode="escaped" xml:lang="en-US"><![CDATA[<p>So ... back to Wordle for the test.
</p>]]></content>
    </entry>


</feed>